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The information offered on our website answers many questions, which you can access under the FAQ section and through the information pages. If you need further information, you can contact us directly using the form below.

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    For further information on data protection, please refer to the notes on the privacy policy.

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    The joint BMI and BMF ‘Introducing electronic invoicing into the Federal Administration’ project is supported by Nortal AG and Bonpago GmbH. Consultants from these companies are acting on behalf of the BMI.

    Support hotline for ZRE and OZG-RE

    Our support hotline for invoice issuers can be reached by phone at +49 (0)30 2598 4436 or by using the contact form above.

    Due to the current high usage of the support channels, we ask for your patience in responding to your requests in advance. Please also refrain from asking about the processing status. Your requests will be processed as quickly as possible; support capacities are currently being expanded for this purpose. We ask for your understanding and apologize for any inconvenience.

    Your contact persons

    Franziska Streichsbier
    Federal Ministry of the Interior and Community, BMI

    Fred Kellermann
    Federal Ministry of Finance, BMF


    Support hotline for billers

    Call +49 (0)30 2598 4436  +49 (0)30 2598 4436


    More detailed information

    FAQ e-invoicing

    Implementation of e-invoicing within the Federal Administration (DE)

    Standard XRechnung (DE)

    European Norm EN 16931-1 (DE)